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Healthcare Leadership Training Sessions & Courses
Shifting market dynamics require strong leadership and a new set of skills aimed at facilitating serious change and true organizational transformation.
Our healthcare leadership training sessions create cultural transformation, optimal productivity and capacity, quality improvement, process excellence and improved overall performance.
We have prepared thousands of clinicians for leadership roles and helped create cultures of engagement and productivity for healthcare organizations.
Healthcare Leadership Training Topics & Descriptions
Browse through our list of healthcare leadership training topics and course descriptions below.
Courageous Communication: Tools for Having the Tough Conversations
The ability to engage in candid conversations about the issues that matter most is essential for leaders. Through this session participants will learn the communication foundations and practices essential for being able to address the tough issues in a constructive manner.
Understanding & Leveraging Work Styles
People differ in how they process thoughts, communicate with others, organize their work, prioritize goals and approach problems. Fortunately, this diversity has the potential to be an organization’s greatest strengths. In this session, we will use the DiSC© profile to enhance self-awareness and learn strategies to enable better communication, motivation and influence across diverse styles.
Friday Night at the ER
This activity simulates the flow of people or goods through parts of an organization. The gameplay is engaging and teams are motivated to perform well. Following gameplay, the program leader guides participants through an interactive debrief that includes huddles, exercises and rich discussion. In this session, you will gain and understanding of systems thinking, collaborating across boundaries, making data-driven decisions, designing a structure for desired behavior, and understanding challenges through simulation.
Peer Review
In this session, participants will learn strategies for building a culture that fosters and supports effective peer review and learn the skills needed to give meaningful feedback and recognize and reduce bias. As a result, participants will be able to redefine peer review: OPPE, FPPE and physician core competencies, create a performance improvement culture (moving from punitive to positive) in your peer review process, and reduce peer review bias and conduct a multi-specialty peer review.
Collaborative Leadership: Building Relationships that Get Results (Equine Session)
In this session, you will gain important insights about what it takes to motivate, engage, influence, and earn the trust of those you lead – all with the help of uniquely qualified teaching assistants, horses. Horses are highly sensitive to emotional cues and respond primarily to body language, demeanor, mood and tone. Because of this, they provide unedited feedback about how you show up as a leader, and what it may take from you to earn trust and effectively influence change.
Terrain-Based Strategy Mapping
Leading successful organizational improvement initiatives requires strategic thinking, planning, and action. During this session, Terrain-Based Strategy™ (TBS) mapping will be introduced as an effective planning system that enables individuals, teams, and organizations to explore extraordinary opportunities.
Let us assess your organization’s needs and recommend sessions to best support your goals.
From Clinician to Clinician Leader
When clinicians lead in partnership with administrative leaders, we ensure that organizational decisions are informed by clinical expertise and knowledge of patient concerns. Leading, however, requires a set of abilities that differ from those essential to clinical excellence. In this session, you will learn the best practices of successful leaders.
Building High Performing Teams
The promise of higher levels of performance and breakthrough results through teamwork is common, but not often realized. So, what makes the difference? What enables a group of people to consistently function as a high performing team? This session will explore the practices of high performing teams and partnerships, and the tools necessary to build and maintain these.
Leading Productive Meetings
One of the key ways that organizations generate ideas, coordinate action, and solve problems is through meetings. Unfortunately, only a small percentage of meetings are led in ways that yield meaningful results. In this session, participants will learn skills and strategies for facilitating highly productive meetings and group discussions.
Lead Self First, Then Lead Others
Engaging others to make positive changes in their organizations starts with leaders who are self-aware, lead with purpose, leverage their best talents, and take responsibility for their weaknesses. Through this session you will explore leadership best practices and engage in exercises that facilitate enhanced self- awareness.
Leading Change: Engaging & Influencing Others
Through this session, participants will learn a framework for leading successful change and transformation in challenging and dynamic times. The key to doing so lies in the work leaders do to engage others, gain their commitment and support, and sustain their momentum over time. We’ll explore strategies and practices for engaging and influencing others in order to facilitate meaningful and lasting change.
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Leading Process Excellence
Challenging times call for methods that: Make better use of existing resources, identify & eliminate sources of waste, continuously improve flow and throughput and identify and remove waste. In this session, we will present Lean concepts for assessing and improving processes and apply those principles within a process simulation activity.
Enhancing Your Executive Presence and Leadership Brand
The ability to demonstrate executive presence and a strong leadership brand is no longer optional for leaders who wish to excel. Leaders are on display every day and are judged on how effectively they communicate the professional objectives and values they represent. In this session, you will learn how to enhance daily communications, influence others, stand-out, and fine-tune your leadership brand.
Enhancing Resilience & Well-Being
The pressure to perform in the midst of escalating change and energy demands means organizations are asking more of their physicians and leaders than ever before. Without strategies for managing in this environment inevitably exceed capacity. In this session, we’ll explore ways to expand capacity without sacrificing health and happiness.
Want to book a session for your organization or team?
Personal Productivity: Managing Commitments and Priorities
Managing the multiple demands that compete for our time and attention can be a challenge, but doesn’t have to be. Each of us can enhance our ability to manage these demands and get results. The key is working to manage commitments and priorities. In this session, you’ll learn the key practices and strategies needed to do so.
Leader as Coach
Coaching involves partnering with another in a creative process that inspires the other to enhance their potential and results. Coaching not only helps individuals raise their confidence, capabilities and effectiveness, it also helps organizations retain their top performers. Through this session you will learn skills and tools that will help you play an active role in coaching and developing other professionals.
Effective Performance Feedback
When done well, performance feedback can improve engagement, resolve problems in a timely manner, and increase satisfaction and loyalty among employees and leaders. Through this session, participants will learn performance feedback practices that accelerate the success of individuals, teams and organizations.
Enhancing Your Leadership Communication IQ
Though we’re born with the capacity to communicate, the ability to communicate well is not innate. Doing so requires specific skills and a climate of trust and respect. Fortunately, the skills needed for leaders to create this climate and enhance communication effectiveness can be learned and improved. In this session, we’ll explore these vital communication skills.
Leading with Emotional Intelligence
The term Emotional Intelligence – like its shorthand, EQ – refers to a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way. In this session, we’ll explore strategies for building your Emotional Intelligence and using “EQ” to enhance leadership effectiveness and results.
Business and Financial Acumen
The business of healthcare is complex and continuously changing. In challenging and more competitive markets, leaders from every function must deepen their understanding of basic financial concepts. During this session, you will learn about how your organization generates profits and delivers value to patients and stakeholders, and how you contribute to the organization’s sustainability.
Building Effective Dyads/Triads
The unique dynamics of an ever-changing healthcare environment have given rise to the healthcare dyad leadership model, a now widely used way of approaching clinical- administrative collaboration. In this program, we’ll explore five key factors that enable dyad success, and the behaviors, actions and skills associated with each.
Alignment and Line of Sight
Leading successfully hinges on defining a clear and compelling vision and aligning the team around that vision. When leaders have tools and skills needed for effective strategy planning, they are able to keep themselves and their teams focused on the most vital goals. During this session, you’ll learn and apply strategy planning principles to help you and your team achieve your vision.
Leading Through Conflict
The most influential leaders are those who are able to address conflicts and have the tough conversations in a constructive and courageous manner. Leaders who are skilled at having these conversations are better positioned to gain commitment from others, resolve conflicts in a timely and effective manner, and lead their teams to success. Through this session you will learn the foundations and practices essential to becoming a conflict competent leader.
Leading for Accountability (RBL)
Employee engagement without accountability can often lead to increased drama in the workplace, rather than enhanced results. To benefit from the promise of an engaged workforce, leaders must pay equal attention to fostering and rewarding accountability. In this session we’ll use principles introduced in the book “Reality-Based Leadership” to help you recognize and redirect unproductive drama and build an engaged and accountable team.
Strategic Negotiations
The ability to negotiate agreement among diverse stakeholders is an increasingly crucial skill set for leaders in today’s healthcare environment – where competing priorities and goals are often at play. Fortunately, negotiation skills can be learned and continuously improved through practice. In this session, you will learn the fundamental principles and skills of effective negotiation and practice strategies for improving negotiation results.
Systems Thinking: Leading from the Mountaintop
This introduction to systems thinking provides a powerful framework for leaders to see a high level perspective of the healthcare environment and the impact the system has on human behavior. This discipline provides useful tools for seeing the inter-¬relationships, connections, and structures that drive behavior. IIn an era where change is happening faster than ever, leaders will find it very valuable to learn how to influence the system.
Innovation and Design Thinking
Creative people and healthcare leaders have more in common than meets the eye. They each must begin with a vision, navigate ambiguity and uncertainty, look beyond the tried and tested, innovate new ideas, and balance creativity and constraint. In this session, you’ll learn how to apply the concepts and practices of Design Thinking within your organization, team or project.
Project Management
Leading projects effectively requires planning and implementation. During this session, Terrain-Based Strategy™ (TBS) mapping will be introduced as an effective planning system when leading and managing complex projects. In this session you’ll learn the key project planning steps and apply them to a project you’re leading.
Analytics & Data-Driven Decision Making
In healthcare today, we have a wealth of data available to help identify the root cause of problems and improve safety, quality and outcomes for patients. To benefit from this though, we need leaders who can access the appropriate data, see relevant patterns, and use data to make sound clinical care decisions. In this session, you’ll learn to use data to analyze problems, identify solutions and improve decision-making quality.
Creating Exceptional Patient Experiences
Healthcare leaders play a critical role in ensuring that their organization consistently delivers on the promise to create exceptional experiences for patients. This begins with the quality of communication between providers and patients. In this session, participants will explore practices in enhancing physician/patient communication and steps to help coach others to improve communication quality.
Population Health and Value-Based Care
The shift to Population Health brings with it many implications for how we lead in healthcare. In this sessions, we’ll examine the new world of Population Health and identify the key ways in which this shift impacts measurement, reimbursement, quality metrics and perceptions of quality. In addition, we’ll explore tactics for leading and managing in the age of Population Health.
Healthcare Finance
The business of healthcare is complex and continuously changing. In challenging and more competitive markets, leaders from every function must deepen their understanding of basic financial concepts. During this session, you will learn about how your organization generates profits and delivers value to patients and stakeholders, and how you contribute to the organization’s sustainability.
Medical Staff Governance
In this session, we’ll review the history of the organized medical staff and the current Medicare COPs that require hospitals to maintain this entity. We’ll also provide clarification of the roles and responsibilities of the medical staff, the board and management, review the reporting relationships involved, and how and by whom medical staff accountabilities are established.
Healthcare Leadership Training Resources
Check out the healthcare leadership training resources and see how leadership training can help your healthcare organization.