Coaching Services

Our Coaching Services

We provide the most comprehensive coaching solutions for healthcare, government, higher education and business leaders.  The depth and breadth of our leadership coaching experience is the primary differentiator that sets us apart from others. We offer a multitude of coaching services that are based on identified needs and requested engagement structure.

Who We Coach

What We Coach

How We Coach

Who Are Our Coaches

  • Business, Clinical and Operational Coaching
  • Behavioral Coaching (Disruptive Behaviors)
  • Life and Career Coaching
  • Well-Being and Burnout
  • Diversity and Inclusion
  • Strategy Coaching
  • Transition Coaching
  • Leaders as Coaches
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  • Result and Outcome Focused
  • Assessment and Data driven
  • 1-1 Coaching
  • eCTI Mobile App
  • Groups
  • Teams
  • Transition Coaching
  • Virtually
  • In Person
  • Customized
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  • Professional Coaches
  • Business Leaders
  • Experts in Various Domains
  • Certified Coaches
  • Clinical Leaders
  • Retired Physicians and Administrators
  • Practitioners
  • Business Owners and Entrepreneurs
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OfferingAudienceFormatDurationFocus / Highlights
Executive CoachingSenior Healthcare Leaders (CEOs, COOs, VPs)1:16 MonthsSelf-awareness, resilience, culture change, strategy execution, high-performance culture
Executive Coaching

Duration: 6–12 Months
Audience: Executive-Level Leaders (CEOs, COOs, Chief Administrators, Vice Presidents, etc.)
Participants: 1:1 Coaching

Overview:
Executive Coaching is a strategic, high-level coaching engagement designed for senior healthcare leaders navigating the complexities of leading large organizations. Over a 6–12 month period, an experienced executive coach partners with the leader to strengthen personal effectiveness, drive cultural transformation, and align strategy with execution.

What We Focus On:
  1. Leading Self
    • Enhancing self-awareness, authenticity, and emotional intelligence
    • Strengthening executive presence and personal resilience

  2. Leading Others
    • Inspiring and engaging large, diverse teams
    • Leading culture change and managing complex change initiatives
    • Elevating communication and leadership impact across the organization

  3. Leading the Organization
    • Driving strategic planning and organizational alignment
    • Leading execution and delivering measurable performance outcomes
    • Creating a high-performance culture grounded in purpose and accountability

Why It Matters:
The demands on healthcare executives are greater than ever. This coaching experience equips leaders to navigate ambiguity, lead with clarity, and deliver transformational results—while staying grounded in purpose and values.
Board CoachingHealthcare Board Members & TrusteesGroup or Individual6 MonthsGovernance, alignment, board dynamics, decision-making, fiduciary oversight
Board of Trustees Coaching

Duration: 6-12 Months
Audience: Healthcare Board Members and Board of Trustees
Participants: Group or Individual Coaching

Overview:
Board of Trustees Coaching is a focused coaching engagement designed to elevate the effectiveness, cohesion, and strategic contribution of healthcare boards. This offering supports both individual trustees and the board as a whole in strengthening governance practices, aligning with organizational mission, and navigating complex healthcare challenges with clarity and confidence.

What We Focus On:
  1. Leading Self
    • Clarifying individual board member roles and responsibilities
    • Enhancing confidence, purpose, and boardroom presence
    • Navigating board dynamics with emotional intelligence and diplomacy

  2. Leading Together
    • Building trust and alignment among board members
    • Clarifying shared vision, values, and strategic priorities
    • Strengthening decision-making, communication, and oversight practices

  3. Leading the Organization
    • Enhancing strategic oversight and fiduciary responsibilities
    • Supporting executive leadership with clarity and accountability
    • Fostering a culture of high performance, transparency, and purpose-driven governance

Why It Matters:
In times of transformation, an aligned and engaged board is essential to healthcare system success. This coaching experience equips trustees to contribute more meaningfully, govern more strategically, and serve as true stewards of the mission.
Leadership CoachingManagers, Supervisors, Emerging Leaders1:16 MonthsEmotional intelligence, career growth, team leadership, communication, performance outcomes
Leadership Coaching

Duration: 6 Months
Audience: Healthcare Managers, Supervisors, and Emerging Leaders
Participants: 1:1 Coaching

Overview:
Leadership Coaching is a personalized, six-month development journey designed to help healthcare leaders elevate their impact, grow their careers, and thrive personally and professionally. Through one-on-one coaching with a certified professional, participants build self-awareness, resilience, and the capabilities needed to lead others and drive results.

What We Focus On:
  1. Leading Self
    • Enhancing emotional intelligence and self-awareness
    • Defining life purpose and career path
    • Reducing stress and preventing burnout

  2. Leading Others
    • Building and inspiring high-performing teams
    • Strengthening interpersonal relationships
    • Coaching and developing others effectively

  3. Leading the Organization
    • Communicating with clarity and influence
    • Setting and achieving strategic goals
    • Driving business and performance outcomes

Why It Matters:
Leaders who invest in themselves can better lead others. This coaching experience accelerates professional growth while reinforcing personal well-being—helping leaders show up with clarity, confidence, and purpose.
Physician CoachingPhysicians & Physician Leaders1:16 MonthsWell-being, stress management, team leadership, clinical & strategic results
Physician Coaching

Duration: 6 Months
Audience: Physicians and Physician Leaders (e.g., Chairs, Section Chiefs)
Participants: 1:1 Coaching

Overview:
Physician Coaching is a tailored, six-month coaching engagement designed specifically for physicians and physician leaders. This program supports success across personal, clinical, and leadership domains, helping physicians thrive while navigating the complex demands of healthcare. Through one-on-one coaching, participants enhance their well-being, leadership capacity, and impact within their organizations.

What We Focus On:
  1. Leading Self
    • Strengthening self-awareness and emotional intelligence
    • Clarifying life purpose and career direction
    • Managing stress and reducing burnout

  2. Leading Others
    • Building and leading high-performing clinical teams
    • Developing strong professional relationships
    • Coaching and mentoring colleagues for success

  3. Leading the Organization
    • Communicating with clarity and influence
    • Setting and executing clinical and strategic goals
    • Driving department or practice-level results

Why It Matters:
Physician leaders are central to the success of healthcare organizations. This coaching experience equips them to lead with purpose, balance clinical excellence with leadership effectiveness, and model resilience for their teams and peers.
Team CoachingIntact Healthcare Teams (5–8 people)Group6 MonthsClarity, trust, communication, accountability, alignment
Team Coaching

Duration: 6 Months
Audience: Intact Healthcare Teams (Service Line Teams, Departmental Teams, Executive Teams)
Group Size: 5–8 Participants

The Team Coaching program from the Healthcare Leadership Institute (HLI) is a six-month, high-impact coaching journey designed specifically for intact teams within healthcare organizations. Whether you’re leading a service line, managing a department, or operating at the executive level, this program strengthens the human dynamics that drive high-performing, aligned teams.

What We Focus On:
Led by a certified professional coach, the program centers around enhancing team effectiveness by cultivating:
  • Clarity – Clear roles, goals, and a shared vision for collective success
  • Trust – Building psychological safety and vulnerability-based trust
  • Communication – Fostering open, honest, and productive dialogue
  • Commitment – Aligning around key priorities and shared team norms
  • Accountability – Holding each other accountable for results and follow-through

Why It Matters:
In today’s fast-paced healthcare environment, effective teamwork isn’t optional — it’s mission-critical. This program equips teams with the relational and operational competencies needed to align, execute, and deliver on strategic and performance goals. From building trust to delivering results, we help teams not just work together, but truly thrive together.
Group Coaching for LeadersCross-functional Leaders (5–8 people)Group6 MonthsPeer learning, self-awareness, cross-team insights, collaborative leadership
Group Coaching for Healthcare Leaders

Duration: 6 Months
Audience: Healthcare Managers, Supervisors, and Emerging Leaders from Different Teams
Group Size: 5–8 Participants

The Group Coaching program from the Healthcare Leadership Institute (HLI) is a dynamic, six-month leadership co-development journey designed for healthcare leaders who are not part of the same intact team. This offering creates a powerful peer learning environment where participants benefit not only from professional coaching but also from cross-functional insights, shared experiences, and mutual support.

What We Focus On:
Led by a certified professional coach, this program blends individual leadership development with the power of group dynamics. Participants strengthen their leadership effectiveness across three core domains:
  1. Leading Self
    • Enhanced self-awareness and emotional intelligence
    • Defining a clear life purpose and career plan
    • Reducing stress and avoiding burnout

  2. Leading Others
    • Building and leading high-performing teams
    • Strengthening interpersonal relationships and influence
    • Coaching and developing others for success

  3. Leading the Organization
    • Communicating with clarity and impact
    • Setting and achieving strategic goals
    • Driving performance and business outcomes

Why It Matters:
Group coaching accelerates leadership growth by providing a safe, collaborative space for reflection, feedback, and accountability. Participants emerge more confident, connected, and capable of leading themselves, others, and their organizations through today’s complex healthcare challenges.
Career & onboarding CoachingIndividual Leaders in Transition1:1Custom (~3months)Career path, onboarding support, resilience
Internal Coach Training & CertificationHealthcare professionals selected as internal coachesCohort6–9 Months (Customizable)ICF/WABC-aligned curriculum, practice, mentoring, building internal coaching culture
Internal Coach Training & Certification

Duration: Customizable (Typically 6-9 Months)
Audience: Healthcare Professionals Selected to Become Internal Coaches

Overview:
Through the Healthcare Coaching Institute at HLI, we offer a comprehensive program to train and certify internal coaches within healthcare organizations. This immersive, evidence-based certification equips leaders, educators, and professionals with the mindset, skillset, and toolset to coach others effectively.

What We Deliver:
  • ICF-and WABC aligned curriculum tailored to the healthcare environment
  • Practical coaching tools for real-world challenges
  • Structured practice, feedback, and mentoring
  • Focus on developing a coaching culture grounded in trust, growth, and accountability

Why It Matters:
By building an internal bench of certified coaches, healthcare organizations can embed coaching into daily leadership practices—driving performance, engagement, and long-term cultural transformation from within.
360 Assessment + CoachingAll leadership levelsIndividual1–2 MonthsMulti-source feedback, blind spots, development plan, actionable growth
360 Assessment with Coaching

Duration: 1–2 Months
Audience: All Leadership Levels (CEOs, Vice Presidents, Managers, Supervisors, Physicians, Chief Administrators, etc.)
Participants: Individual (Unlimited program capacity)

Overview:
The 360 Assessment with Coaching is a short-term, high-impact offering designed to help leaders gain valuable insights into their leadership effectiveness and behaviors as perceived by others. This process provides a clear picture of strengths, blind spots, and development opportunities.

What We Deliver:
  • A comprehensive 360-degree feedback assessment using a trusted online tool
  • Feedback gathered from peers, direct reports, managers, and other key stakeholders
  • A detailed report comparing self-assessment with others’ perspectives
  • One-on-one coaching to interpret results, uncover patterns, and create a focused development plan
  • Support in implementing actionable changes that enhance leadership impact

Why It Matters:
Honest, multi-source feedback is one of the most effective tools for leadership growth. Combined with professional coaching, this process fosters greater self-awareness, stronger relationships, and measurable performance improvement.
On Demand CoachingAll leadership levelsIndividual Or Group12 monthsOn-demand Coaching
On Demand Coaching (Enterprise Solutions)

Overview
This on-demand coaching experience is designed to elevate the performance, engagement, and leadership capabilities of healthcare leaders, teams and staff. It is ideal for leaders, teams or providers needing targeted support—whether due to performance concerns, peer review feedback, or as part of their professional growth.

Through customized coaching, real-time access to expert support, and optional micro-learning sessions, this program equips leaders, teams, physicians and APPs with the insight and tools they need to thrive in high-pressure environments.

What’s Included

One-on-One Coaching
  • Includes 360 minutes of coaching per participant, delivered in flexible 30-minute increments
  • Match with Certified Coach for confidential sessions
  • Session Frequency will be collaboratively determined by the coach and participant
  • Developing a personal development plan
  • Delivered virtually by credentialed HLI Leadership coaches with deep healthcare experience
  • Focus areas include strategic thinking operational execution, high performing teams, communication, collaboration, professionalism, time management
Enterprise CoachingAll leadership levelsIndividual Or Group12 monthsBlock of Coaching Hours bought in advanced and used by anyone in the organization on as needed basis,
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Leadership Coaching Benefits

Leadership coaching in the healthcare industry has significant benefits for doctors, nurses, medical staff, executives and patients.

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Increase personal and professional productivity
Communicate more effectively with others
Envision opportunities and avenues for achieving them
Enhance comfort and confidence using new skills
Take greater responsibility and accountability for actions and commitments
Identify strengths and development gaps
Clarify driving purpose and values
Break down challenges and uncover strategies for overcoming them

Become more self-confident

Increase personal and professional satisfaction

Contribute more effectively to your team and organization
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The Coaching Process

We believe that healthcare leadership coaching is more effective when it’s done properly. Below you can see the different steps in our coaching process to understand what’s in store for your organization.

  • Get to know each other— build rapport
  • Establish the operating mechanisms (frequency, modes of communication, protocol for call cancellations and rescheduling)
  • Coaching readiness calibrate receptivity to coaching & level of commitment /value
  • LSP-360 Debrief
  • Discuss strengths and development areas
  • Prioritization of development areas DiSC preferences
  • Pre-program interview notes
  • Building self- awareness
  • Develop coaching plan
  • Facilitation development though PSM
  • M1 — M2 — Prioritization
  • Target development areas through learning objectives
  • M3 - PSM
  • Define planned actions
    & completion targets
  • Identify resources for feedback
  • Implement feedback
  • Re-affirm values with development strategy
  • Constructive Problem solving and ownership
  • Review & Reflection
  • Define opportunities to continue growth
  • Identify commitments to continued development
  • Identify resources to support continued development

CTI Coaching Academy

Healthcare Certified Coach (HCC) Program

The Healthcare Certified Coaching Program is committed to developing and deploying the BEST coaches that are fully-equipped with the skills and expertise needed to coach healthcare providers, teams and leaders and ultimately transform healthcare.

Leadership Certified Coach (LCC) Program

The CTI Leadership Certified Coach (LCC) Program is committed to developing and deploying the best coaches that are fully-equipped with the skills and expertise needed to coach business leaders and teams and ultimately transform organizations and lives.

Leader As Coach
Programs

The Leader as Coach program is designed to equip healthcare leaders with one of the most essential skills of our time: the ability to coach. In an era where professionals expect growth and development, coaching is no longer optional—it is a defining competency of effective leadership.

Learn About Leadership Coaching

Want to learn more about coaching and how it can help you?

Take advantage of a free no commitment coaching session with one of our renowned leadership coaches!

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50000

successful
Trainings

100000

Graduates

2000
+

Facilitators

200
+

Years
of Experience

Additional Coaching Resources

8 Reasons to Invest in Physician Leadership

8 Reasons to Invest in Physician Leadership

Coaching with Purpose

Coaching with Purpose

A Guide to Executive Coaching

A Guide to Executive Coaching