Our Services
We partner with organizations and leaders globally to realize significant and sustainable process and outcome improvements through Leadership Development, Coaching and Strategy Consulting:
Leadership & Team Development
Capacity Creation Consulting
Speaking & Thought Leadership
Resilience & Well-being
Leadership Development
We offer the most comprehensive leadership development that enables us to work with all levels of an organization.
We develop emerging leaders, Managers, Physicians, Chairs, Nursing Leaders, Chairs, C-Suite Executives, and Service Line Teams. We train, coach and equip them with cutting edge leadership tools and practices, enabling them to lead effectively.
Our development approach is customized, practical and focuses on applied learning thus delivering tangible clinical, operational and cultural results.
Physician Coaching
Through a partnership that is based on trust and confidentiality, we coach physician leaders at all levels of the organization from CMO to Chairs to Physicians in the trenches to bring out their best self personally and professionally.
We have the largest team of healthcare coaches in the industry enabling us to customize the coaching engagements from 1:1, to group coaching, to even developing and certifying internal physician coaches.
Executive Coaching
Our coaching has been recognized as the most impactful by our clients because we forge a partnership with the executive and leaders based on trust, confidentiality and transparency to bring the best of them personally and professionally.
We coach C-Suite Executives individually, VP level leaders, chairs, and Managers including their teams.
Our coaching approach is customized, practical and focuses on delivering tangible clinical, operational and cultural results with accountability.
Training and Certifying Coaches
Are you looking to become a coach? Are your looking to develop your own coaches for your organizations?
The Coaching Academy develops and deploys the best of the best coaches that are fully equipped with the skills and expertise needed to coach providers, teams and leaders and ultimately transform an organization.
Service Line Coaching
Service lines are the heartbeat of the organization and critical to the overall success. Our service line solutions focus on improving specific outcomes such as quality, safety, culture, and efficiency, to name just a few.
Partnering with dyad/triad leaders and service line team members, we provide service line assessment, performance measurement and benchmarking, team building, coaching, consulting, and training to transform and optimize the service line performance.
Alignment & Accountability Consulting
The challenge with many organizations that we are a very reactive industry and proactively planning and aligning the team is not a core competency.
Based on years of experience and hundreds of engagements, we have develop a comprehensive system (called the Line of Sight TM) to provide everyone in the organization with the clarity needed on what to focus on and thus reducing distraction, improving productivity and reducing stress and burnout.
Our engagements include training, coaching, and online tools to engage and energize people with clarity, alignment and accountability.
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What People Are Saying About Our Services

C. Edward Brown
CEO, The Iowa ClinicHLI (CTI) and its Physician Leadership Institute had a significant and positive impact on our physicians. Not only did they learn essential leadership skills, but also how to collaborate with others and think strategically, they were able to apply those skills immediately to projects that addressed important, real-world objectives for our health system!

Kim Miller
FACHE, CEO, Beaver Dam Community HospitalI can’t say enough about HLI's (CTI’s) Leadership Fellowship! The lectures were relevant and engaging and the exercises really drove the lessons home. The opportunity to complete a 360 evaluation and have a personal coach make this far better than other conferences and classes I have attended. If you’re given the chance to participate, don’t hesitate. It’s well worth the time. You’ll learn about leadership; you’ll learn even more about yourself.

Mary Beth Hines
DO, CMO, UP Health System Portage
